Terms & Conditions


Disclaimer & Terms and conditions of use and access of NHS Grampian’s 'Know Who to turn to' Website.

The use and access of pages of the NHS Grampian ‘Know Who to Turn to’ website is subject to the terms and conditions set out below. By using or accessing this website, you agree to be bound by these terms and conditions.

Copyright

Content on this website is copyright © of NHS Grampian unless otherwise stated. Where NHS Grampian copyright applies, visitors can download material for private research, study or in-house use only. Visitors must not copy, distribute, or publish any material from this website. Any other use of NHS Grampian copyright material requires written permission.

Links to other Websites

The provision on the NHS Grampian ‘Know who to turn to’ website of a link to another Website does not constitute any authorisation to access material held at that location. Links to sites are provided for informational purposes only and no responsibility is accepted for the quality of resources to be found on such websites. The contents and material made available on linked sites are completely out with our control and as such no liability is accepted for any damages resulting from accessing or failing to access these sites. No endorsement is expressed or implied by the presence of a link on the NHS Grampian ‘Know Who To Turn To’ website. The contents of a linked-to website may change without our knowledge and as a result, links may break or may terminate on pages which were not the original targets of a link. No responsibility or liability for the privacy of personal information is accepted for linked to websites, as these are beyond our control.

Warranties

The resources contained on the NHS Grampian ‘Know Who To Turn To’ website, including all files that are authorised for public and password-protected download or access, are provided on an “as is” basis and without any warranties. Although files are virus checked these checks cannot guarantee that files are free from computer viruses and no warranty is given that files downloaded or accessed from the NHS Grampian Website are free of computer viruses. No warranties are made as to fitness for purpose, quality or completeness of information. NHS Grampian excludes any liability for any errors in or omissions in information provided on or linked to from this website.

Reliability of information

NHS Grampian uses its best efforts to ensure the accuracy and reliability of information on the NHS Grampian ‘Know Who To Turn To’ website in accordance with the policies defined for NHS Grampian. However, no guarantees are made that the information contained on NHS Grampian ‘Know Who To Turn To’ or associated, or linked to websites is accurate, complete and current at any given time. Information presented on the NHS Grampian ‘Know Who To Turn To’ website or associated sites may be changed at any time. The resources made available on the NHS Grampian ‘Know Who To Turn To’ website are intended to assist users and are for information only. The NHS Grampian ‘Know Who To Turn To’ website is not intended in any way to replace the advice of your doctor. Specific advice should be sought in specific situations from a properly qualified health worker. Content on the NHS Grampian ‘Know Who To Turn To’ website is governed by a number of policies and guidelines. Users of the NHS Grampian ‘Know Who To Turn To’ website agree to inform NHS Grampian if they should come across any material contained which they consider to be potentially in breach of any relevant legislation in order for the appropriate remedial action to be taken.

Availability of the NHS Grampian ‘Know Who To Turn To’ website

Although the NHS Grampian ‘Know Who To Turn To’ website has been tested and should work correctly under normal circumstances, there are many factors both within and outside of the control of NHS Grampian which may prevent the website from being available to users of the world-wide-web. No responsibility is accepted by NHS Grampian for any losses that may arise from an inability to access resources on this site. Where a user finds a specific error in the coding of a web page, or where he/she considers a page to be in breach of accessibility, it is a condition of use of this site that the NHS Grampian web team be notified in order that appropriate action may be taken.

Governing laws

The terms and conditions of use of the NHS Grampian ‘Know Who To Turn To’ website shall be governed by the laws of Scotland.

Privacy and Data Protection Policy User Anonymity & Personal Information on the NHS Grampian ‘Know Who To Turn To’ Website: Log files are maintained and analysed of all requests for files on the NHS Grampian servers. Aggregated analyses of these log files are used to monitor website usage. These analyses are made available to NHS Grampian participating organisations to allow them to measure, for example, overall popularity of the site or typical user paths through the site. In combination with other information which is not collected by NHS Grampian but which may be collected by suppliers of network services, it may in certain situations be possible to identify an individual user’s use of the NHS Grampian ‘Know Who To Turn To’ website. NHS Grampian does not collect the additional information required and will make no attempt to track or identify individual users, except where explicit consent for this is given or where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, NHS Grampian reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of the NHS Grampian service. As a condition of use of this site, all users must give permission for NHS Grampian to use its access logs to attempt to track users who are reasonably suspected of gaining or attempting to gain unauthorised access. All log file information collected by NHS Grampian is kept secure and no access to raw log files is given to any third party. In certain cases, a NHS Grampian participating website may implement a registration scheme which will allow usage to be tracked. NHS Grampian policies do not permit this to be done except in cases where users have given informed consent for this to be done, and offending sites will be removed should NHS Grampian become aware of any breaches of this policy. NHS Grampian will endeavour to ensure that participating organisations have proper data-protection procedures in place in respect the information they make available through their websites.

Use of Cookies

NHS Grampian does not store any information that would on its own allow us to identify individual users of this service without their permission. Any cookies that may be used by NHS Grampian are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties. User tracking Except as stated already, NHS Grampian will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network services provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is out with the responsibility or control of NHS Grampian.

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